FAQs Archive - Page 2 of 3 - GoBrolly Technology Solutions

Q: I'm Confused and Don't Know What I Need!!

No worries! The easiest thing for you to do is pick up the phone and call us so we can help you walk through your needs. You probably have many more questions, so contact us at 913.837.4678. We’ll be happy to discuss everything. You may also email us if that is easier for you. Hope to talk with you soon!

Q: All I Need is Email and Light Internet Browsing. Can You Help?

Absolutely. We’ll help you find a simple, affordable plan that meets your needs. You can always easily change plans later if your needs grow.

Q: I Love to Game. Can I Get a Connection that will Allow Me to do Online Gaming?

Online gaming requires two things: Low latency (or minimal delay) and more “up” sending speed. We offer both. Do you notice that if you host the game, you have a better score? We offer connections so that everyone in the household can use the Internet at the same time you game. Our network is less contended, or shared, than others that you have used. Reliable, fast, dedicated, uninterrupted data connections make the game and helps to keep you ranked at the top. Give us a call to discuss your specific needs and you can always change plans at any time.

Q: Will Zoom, Teams and Other Video Conferencing Work?

Of course! Better than it ever has. In fact, bring your device into our office and check it out for yourself. We have designed our plans specifically for streaming and video. Give us a call and we'll walk through the perfect starter plan for you. You can change plans at any time . . .it is just that easy!

Q: What About My Business? Can You Help There?

Absolutely. Our business plans are designed to account for multiple users who are accessing the system at any time, both locally and remotely, to provide you with more efficiency. Because we know that: EFFICIENCY = MONEY. We also have plans to account for video surveillance (watching your camera images live on a secured network on your computer or other mobile device) which is very popular in businesses (and becoming more popular in residential settings, as well). We have plans that can give you as much bandwidth as you need to host training videos, work with photos and other large images (for professional photographers and graphic designers) and online editing. We also offer resilient connections , backup connects if your primary provider is slow or goes down. Call us. Let’s set up a site survey to see what we can do for you and how we can start saving you money today.

Q: I Work from Home. Which Internet Plan is Right for Me?

Our plans are built for remote workers — optimized for VoIP, VPN, and video conferencing. Whether you’re managing a few emails or hosting video meetings all day, we’ll help you choose a plan that fits your workload and your household’s online activity.

Q: I Want to Live Stream Videos on YouTube or Twitch

You need a plan with enough “up” speed to accomplish this task of communicating with the Internet. Give us a call so we can walk you through the right plan to work for your business / hobbies. Our plans offers plenty of bandwidth that will keep out that nasty “buffering” and delay in streaming and provide you with lightning fast uploads to YouTube, Twitch, or other interactive streaming services.

Q: I Want to Stream Videos from Places like Disney+, Netflix, Hulu, YouTube, ESPN, Paramount+, Peacock and etc.

We built our Internet with video in mind. So YES! Streaming is easy with our service. All of our current plans are designed to handle streaming services. Give us a call to discuss the right customized plan for you, which will depend on how many devices you will have streaming at once, and if you are streaming with HD and higher. You can change plans at any time . . . it’s just that easy!

Q: What is a Mbps, and Why is That Important?

Mbps stands for Mega bits per second and refers to a measure of transfer speed. One Megabit is a little over one million bits, and Mbps indicates the transfer of one million bits of data each second. Mbps should not be confused with Mega bytes, (or MB) , which is a unit of data transfer. The higher number of Mbps that you have available, the faster your computer will upload to and download MB from the Internet. Our plans are designed with generous upload speeds so your devices communicate with the Internet efficiently, reducing lag and delays.

Q: I Use Hotspots for My Internet. How are You Better?

Using hotspots from your cellular provider is a popular "go-to" for people in rural areas who do not have access to a good Internet provider. One of the things you will find is that this is extremely expensive. They aren't in the business to provide Internet to people. They are in the business to provide phone service to people. GoBrolly® usually can get to these hard-to-reach areas if within our service area. We would first come out to your location and conduct a thorough service survey to assure reliability. If everything works, we can get you signed up! We are much less expensive than using hotspots from mobile phone carriers.