What Customers Say
Read What Our Customers Say About Their GoBrolly® Internet Service
Service and speed are incredibly consistent . . . I can run my CPA/Consulting business from my home outside of Louisburg when needed because I can rely on their speed and service. Best service I have ever had from a provider and it’s not close! It’s what rural areas need. I would recommend them to anyone who wants great service. Better than any other provider, and I have been with pretty much all of them.
– – from Customer Survey 2020
Deliver its promise — High Speed Internet for those of us in the Last Mile. For me, no hick-ups, even minor, for over 120 days. That’s better reliability than many BIG INTERNET providers.
– From Customer Survey 2020
I use GoBrolly® for the last five years here and recommend it with no doubt. Technically sophisticated connection over radio-modem with distribution unit mounted on water towers makes setup easy (cheaper, unlike cable) and link quality stable and independent from weather conditions (unlike satellite).
– – from Nextdoor NE Louisburg
Customer service is great! Internet service is great! NO COMPLAINTS!!!
– From Customer Survey 2020
“I wanted to tell you how much we appreciate GoBrolly® at this time. Especially your responsiveness, emails and clarifications. I have appreciated it more recently being able to upgrade as needed. THANK YOU for all that you all are doing and providing us all with such great service and communication, especially during these trying times.” – from Email to Staff Member, April 2020
“Thank you for letting me work at home from outside of Louisburg as easily as I could in Overland Park. Your service in incredible!” – from Email to Staff Member, March 2020
“My daughter is home for the remainder of the semester. She will have to do online course work. Thanks to GoBrolly® she will be able to do it from my home!” – from Email to Staff Member, March 2020
“The two young men who set up our service yesterday were about the nicest two people I’ve ever met. The young woman in the office is outstanding as well. Fine folks!!!” – from Google Review December 2019
“GoBrolly® is that rare company that provides amazing, top notch service, and the best customer service in the rare event it is needed. We have been a customer for over a year and have never experienced an issue. The internet speeds are fast and the service is reliable. When I have contacted Customer Service with a question, they were extremely responsive and helpful. This is a great company!! I highly recommend them!!” – from Google Review November 2019
“Best customer service I have every received. When I call they are polite and come out and take care of my problem quickly. Thank you for great service!!” – from Google Review November 2019
“10 out of 10. Customer communication and follow-up.” When asked What Does GoBrolly® Do Really Well? Survey November 2019
“Great service! I’ve had their service since nearly day 1 of their opening. Service outages are minimal and planned outages for upgrades are notified well in advance. Staff is friendly and easy to deal with.” – from Google Review October 2019
“My parents have been very pleased with their services. They are very kind, helpful and respond promptly.” – from Google Review October 2019
“Installation was wonderful. The tech was extremely knowledgeable and helpful. He answered all my questions and was able to install the router inside the house utilizing an existing cable hole and did not need to drill a hole in our siding. The wireless service is 100% more reliable and faster than the satellite service we had previously.” – from Survey July 2019
“My mother and father-in-law are both deaf. They depend on their Internet for communication with the world through video relay. They were contacted by [GoBrolly®] as it appeared their signal was not strong [and] a tech came out and re-positioned their satellite. Thank you, GoBrolly®, as their situation is not just about Facebook and movies, but life depending, as well!” – from Facebook May 2019
- GoBrolly Note: We evaluate Customer signal connection 24/7 and notify the Customer if signal strength dips below our satisfaction.
“So far I’m nothing less than thrilled. With everything. They do what they say they will do, when they say they will do it, and it does what it says it will do at a reasonable price and the people are all friendly!! I’m kinda stunned, frankly. I even called at 4AM and a person answered the phone- I planned to leave a message! I’m so used to being disappointed, this is refreshing! I got twice the product for half the price of Viasat. Hughes never even called me back. Stellar.” – from Facebook March 2019
“Thank you for all your help and for taking such good care of us. I am so happy with your service, both customer and actual Internet! I work from home and GoBrolly® has allowed me to be fully functional without going into an office – all while saving me money. Thank you again and keep up the good work!” – from customer email February 2019
“10 out of 10.” – from Survey February 2019
“These people are amazing.” – from Google Review December 2018
“GoBrolly® Internet has been the best Internet service that I have used in Louisburg, KS and the surrounding area in terms of reliability, speed, and price. I receive my advertised speeds, and on the rare occurrence that I encounter an issue, their friendly staff resolve the issue in a timely manner. If you are tired of your Internet telling you ‘No can do,’ give GoBrolly® a try! I’m happy I did!” – from Google Review December 2018
“Customer Service” – from Survey December 2018 on What Does GoBrolly® Do Really Well?
“Very customer friendly and great Internet service. So happy we left the other company years ago.” – from Google Review November 2018.
“Great company. I’ve been a customer for about two years. Great service with affordable plans. Customer service is awesome.” – from Facebook November 2018.
“I recently hooked my Dad up who moved to the area [with GoBrolly®]. He had nothing but great things to say about the technician, and all is working well!” – from Facebook November 2018.
“Wonderful Customer Service” – from Survey November 2018 on What Does GoBrolly Do Really Well?
“They are fast at getting to a solution. If there is a problem or they are going to do work in the area they are great at informing Customers” – from Survey November 2018 on What Does GoBrolly® Do Really Well?
“They believe in making the Customer’s happy!” – from Survey October 2018 on What Does GoBrolly® Do Really Well?
No Lag, No Drops
“Thank you, GoBrolly®, for being our reliable internet provider. We had 12 Fantasy Football drafters all on devices using our Internet to draft their Fantasy Football teams! No lag, no drops . . . GoBrolly® Just Works!” – from Janet Houchen on Facebook September 2018
“10 out of 10. The service is reliable, installers were courteous and listened, there are no surprises on the bill, when you say $49.95, it’s $49.95.” – from Survey September 2018 on What Does GoBrolly® Do Really Well?
“Just wanted to give a shout out to your man, Andrew. I called and Andrew came out and worked his magic. Apparently he was there for quite a while. [My husband] is finally happy and following Andrews recommendations to make it perfect! Thanks, GoBrolly®!!” – Email to Staff August 2018
“10 out of 10. GoBrolly® works! GoBrolly® was able to provide Internet service when others couldn’t.” – from Survey July 2018 on What Does GoBrolly® Do Really Well?
“Amazing service! The owners are also incredibly nice and helpful.” – from a Google Review July 2018
“Customer service, fast Internet.” – from Survey July 2018 on What Does GoBrolly® Do Really Well?
“Installation technicians were thorough and courteous. Internet service works well. Price is very good.” – from Survey June 2018
“Great service, fast and price competitive, nearly 2 years and almost ZERO failure of Service. Huge win vs. other rural options.” – from Facebook June 2018
“We have never had service go down and it keeps constant speed. No slowdowns during high usage times.” – from Survey April 2018
“We always get the speed we paid for! No slow downs when everyone gets home from school and work, unlike other Internet companies . . . especially Century link.” – from Survey April 2018
“GoBrolly® provides fabulous service for our home and business!” – from Facebook April 2018
“We are in one of the lightest shade of green sections and still get GREAT signal and service. Switched to GoBrolly® last Summer and have been really happy. Much better service and a much better price than the previous two or three providers. We give it twelve thumbs up (from family of six)!” – from Facebook April 2018
“Fantastic Service, best thing to his Rural America, for Internet access!” – from Facebook April 2018
“We have had GoBrolly® for over two years and have never had any issues . . . not a single service call! Customer Service is top notch and always willing to help with any questions you might have!” – Google Review March 2018
“Have been very happy with GoBrolly®. They have several different plans. Were not sure what data plan to go with. They gave us a 30 day trial while all the kids were home on break to see what our maximum usage was. Has worked out great.” – Nextdoor March 2018
“You guys are probably the best Internet company I’ve ever had. It helps that you are local and smaller but I will help you guys grow any way I can. Thank you so much!!! I literally use your services every day – almost all day. We stream movies, have online gaming, and I work from home. I’m pretty impressed, really. I know you probably don’t hear this often but I would literally pay more for your service just because it’s reliable. It’s affordable and flexible as it is, but reliability for me is crucial for work. I have had Charter, Century Link and Sudden Link and you guys blow them out of the water in every category. Thank you!” – from Facebook January 2018
“We have been very happy with our service. Better speed and paying less than with our prior Internet supplier. I also appreciate the quick response when I have questions.” – from Facebook December 2017
“Fantastic here in Louisburg!” – from Facebook December 2017
“Counted the days until I could get GoBrolly® ( and hounded them every month when I paid my satellite service). Have had their service about 6 months now. LOVE GoBrolly®!” – from Facebook December 2017
“Yes!..it’s good was paying $60/ month for satellite internet 12MB……I’m now paying $29.99 for $75….fast!….The details on speed provided are accurate !..trust me I’ve checked it!…if your rural …no cable …I’d highly recommend…very happy” – from Facebook December 2017
“Love GoBrolly®. So far, GREAT service.” – from Facebook December 2017
“So glad we switched to GoBrolly®! Faster internet for lower cost than our previous provider. Great, friendly service too!” – from Facebook December 2017
“Great service, great customer service, & reasonable price! As a GoBrolly® customer we finally feel like we live in the 21st century!” – from Facebook December 2017
“Customer Service.” [what GoBrolly® does really well] – from survey December 2017
“The price is great!” – from survey September 2017.
“Extremely likely to recommend GoBrolly® to a friend. Josh and Andy did a great install. They were fast and very professional!! Thank You.” – from survey September 2017.
“Very Professional.” [what GoBrolly® does really well] – from survey July 2017.
“Customer service! [what GoBrolly® does really well] I don’t mind calling. In fact, I look forward to it!” – from survey June 2017.
“Past [the] great people and excellent Internet service, I’d have to say their customer service has impressed me the most.” – from survey June 2017.
“We have been with you 4 or 5 months and have had nothing but great service since we switched from MoKan! Thank you! My son is a gamer and loves your service!” – from email May 2017.
“We are very happy with our decision to have GoBrolly as our ISP. Service is great, communication and customer service are top notch as well!” – from survey April 2017.
“I have been extremely satisfied since day one, down time is rare and customer service is fantastic. We are now able to stream movies and shows on demand.” – from survey April 2017.
“Excellent value for great Internet and wonderful customer service.” – from survey April 2017.
“Uptime is Great!” – from survey April 2017.
“The customer service is legendary. I would go as far as characterizing as the “bomb-diggity.” Oh yeah, we like the great speed, consistent up time, reliability, response time! Two thumbs up from this customer! The only upsetting thing is that I didn’t switch over sooner! – signed Happy in Hillsdale, Kansas.
“Very good speed. So much faster than my last Internet provider! Great customer service!!!” – from survey April 2017.
“Internet service is faster and more reliable than the other options in the area.” – from survey April 2017.
“What do you do well? Everything a business is supposed to do. Customer service, the actual service provided is top notch, and guys aren’t afraid to let us know when something is wrong. Twice now you’ve offered me free upgrades. That’s kind of unheard of. Fantastic stuff, guys. Thank you.” – from survey April 2017.
“Thank you so much. We do LOVE GoBrolly & the free upgrades are Greatly Appreciated. Also the keeping in touch with us when circumstances beyond your control have happened: like when the construction was cutting your conduit. Thanks for your great service & the upgrades.” – by email.
“Great service. Wonderful customer service. Internet is fast and reliable and I just received a customer appreciation upgrade free!!! Wouldn’t get Internet from anyone else!” – from Facebook.
“Good support of their system and great communications.” – from survey.
“Absolutely the BEST Communications Company I have done business with! I experienced a minor problem shortly after signing up; and though it was Saturday, my call was answered promptly and a Tech was available to help. The Tech stepped me through a troubleshooting procedure and discovered the problem was with my equipment. She patiently explained how I could correct the problem on my end. Within minutes my internet connection was blazing along again. Great Customer Service. Beating that, I received an email today notifying me of a FREE Upgrade! Spectacular Customer Service. We are so pleased to be a Happy GoBrolly Customer. Give them a try!” – from Facebook.