How to Bypass Your Router to Troubleshoot Your Internet Connection

Sometimes rebooting your router doesn’t fix your Internet problems. If you’ve already rebooted your router and are still unable to access the Internet, or cannot access the Internet at full speed, the next step will be to bypass your router in order to see if it may be causing the issue.

Step 1: look for the cable that goes from your router to your Internet power supply, or POE. This Ethernet cable should have a label saying LAN at the spot where it plugs into the Internet power supply.

Step 2: Unplug this cable from your router and plug it directly into your laptop or desktop

Step 3: Once the cable is plugged directly into a computer, run a speed test.

If the Internet runs at full speed while it is plugged directly into your computer, then you more than likely have a problem with your router and may need to replace it.

If you have any questions or concerns please contact us today at 913.837.4678.